|Welcome to HMP Kilmarnock|
The Freedom of Information (Scotland) Act 2002
The Freedom of Information (Scotland) Act 2002, commonly abbreviated to FOISA, came into force on 1 January 2005.
The Scottish Parliament approved an amendment to the Act in 2016 to extend the organisations covered by the legislation.
From 1 September 2016, Kilmarnock Prison Services Ltd (KPSL) and Serco Ltd are classed as Scottish Public Authorities for the purposes of the operation of HMP Kilmarnock. This change also brings KPSL and Serco under the provisions of the Environmental Information Regulations.
This change to the legislation allows any person to request information which is held by KPSL or Serco in relation to HMP Kilmarnock, and is entitled to receive that information within 20 working days unless an exemption to the release of that information applies.
How to Make a Freedom of Information request
There are a number of ways you can make a request to us.
The easiest way is by emailing us at Kilmarnock.FOI@serco.com.
If you would prefer to write to us, then you can send your letter to:
HMP Kilmarnock FOI Team
We would also recommend making use of the webpage of the information rights group WhatDoTheyKnow to submit and track your FOI requests. They can be accessed at http://www.whatdotheyknow.com/.
A dedicated page for submitting FOI requests to HMP Kilmarnock is available at http://www.whatdotheyknow.com/body/serco_ltd.
Validity of Requests
Serco are only covered by the Freedom of Information (Scotland) Act 2002 for the purpose of the operation of HMP Kilmarnock.
Kilmarnock Prison Services Limited
If your request for information relates to Kilmarnock Prison Services Limited, please contact them directly.
KPSL can be contacted at;
Scottish Prison Service
If your request relates to any other prison in Scotland, please contact the Scottish Prison Service at;
National Health Service
If your request relates to the provision of healthcare services within the prison, please contact NHS Ayrshire and Arran at;
Getting help making a request
Serco are committed to ensuring that any person who wishes to make a valid Freedom of Information request is given as much assistance as possible. If you need help to submit a request then please feel free to contacts us by email or post.
Additionally you can call us on 0844 884 4675* during normal office hours, and we would be more than happy to discuss your request. We can also help you with your request to ensure that you have the best chance of getting the information you actually need.
*Calls to 0844 numbers are charged at a standard rate by your network provider. The cost of the call may vary. Check Ofcom for more information. Serco do not receive any payment for the call.